Restaurant Manager
· Overall responsible
for the organization and administration of particular food and beverage
service areas.
· Sets standards for service in dining room.
· Responsible for any staff training that may have to be carried out on or off the job.
· Prepare duty rosters, holiday lists, and hours on and off duty.
· Sets standards for service in dining room.
· Responsible for any staff training that may have to be carried out on or off the job.
· Prepare duty rosters, holiday lists, and hours on and off duty.
Waiter / Waitress
· Acts by instruction
from the chef de rang .
· Mainly fetches and carries, may do a little service.
· Help to clear tables after each course.
· Mainly fetches and carries, may do a little service.
· Help to clear tables after each course.
· Carried out some of
the cleaning and preparatory tasks during the
pre preparation
Bartender
Ø Responsible of the service of all alcoholic
drinks during the service meals
Ø Must also be the sales person
Ø Should have a thorough knowledge of all drinks to be served
Ø Must also be the sales person
Ø Should have a thorough knowledge of all drinks to be served
Ø Well versed in the skills of shaking and
stirring cocktails and should have
a thorough knowledge of all alcoholic and
non-alcoholic drinks.
Ø Responsible in making cocktails
Ø Responsible in making cocktails
Runner
Ø Assist the servers during busy/peak periods.
Ø Responsible to do the clearing after service.
Ø In the small restaurants, several of these positions may be assumed by
Ø Responsible to do the clearing after service.
Ø In the small restaurants, several of these positions may be assumed by
the
same person.
STEWARD
o One of a steward's main duties is to liaise
with both the chief chef and the proprietor
to organize events and functions,
such as weddings, balls or theme nights.
This includes planning decorations,
ordering appropriate supplies and coming up
with a menu that suits the
occasion.
o Responsibilities of a restaurant steward include regular maintenance
o Responsibilities of a restaurant steward include regular maintenance
and
special projects. On each shift, he is expected to wash dishes, pots and pans,
utensils and food preparation machines as well as clean floors, counters and
work tables.
o Less frequently, he is required to perform in-depth cleaning of walk-in freezers and
o Less frequently, he is required to perform in-depth cleaning of walk-in freezers and
refrigerators, ovens, stoves and pantries.
o Occasionally, he may be required to assist in unloading deliveries
o Occasionally, he may be required to assist in unloading deliveries
of food or
supplies.
o A steward is responsible for managing and motivating other staff.
o A steward is responsible for managing and motivating other staff.
This
includes setting the shift timetable and ensuring that all staff know in
advance their working hours.
HOSTESS
o Supervises and coordinates activities of
dining room personnel to provide
fast and courteous service to patrons.
o Schedules dining reservations and arranges parties or special
o Schedules dining reservations and arranges parties or special
services for
dinners.
o Greets guests, escorts them to tables, and provides menus.
o Adjusts complaints of patrons.
o Assigns work tasks and coordinates activities of dining room personnel
o Greets guests, escorts them to tables, and provides menus.
o Adjusts complaints of patrons.
o Assigns work tasks and coordinates activities of dining room personnel
to
ensure prompt and courteous service to patrons.
o Inspects dining room serving stations for neatness and cleanliness, and requisitions
o Inspects dining room serving stations for neatness and cleanliness, and requisitions
table linens and other dining room supplies for tables and serving
stations.
o May interview, hire, and discharge dining room personnel.
o May train dining room employees.
o May schedule work hours and keep time records of dining room workers.
o May assist in planning menus.
o May prepare beverages and expedite food orders.
o May total receipts, at end of shift, to verify sales and clear cash register.
o May collect payment from customers
o May interview, hire, and discharge dining room personnel.
o May train dining room employees.
o May schedule work hours and keep time records of dining room workers.
o May assist in planning menus.
o May prepare beverages and expedite food orders.
o May total receipts, at end of shift, to verify sales and clear cash register.
o May collect payment from customers
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